Case Study from Raine CTO James Wang: We recently opened an office in London (we are a US-based company) and were the first tenants in a gut-renovated building. This created several IT problems that needed UK/local knowledge to resolve.

Hot Spring Professional was hired as a consultant for the project. Parmi Lally, the lead consultant, was able to navigate not only standard IT installation issues but was also able to work with multiple Internet Providers, the landlord and the builder for the property, myriad contractors and myself to get the entire project off the ground and completed on time and without issue. He knew who to call to get each problem item resolved quickly, no matter the hour or the day.

Hot Spring was able to scope out all the work necessary to transform our new space from raw, unwired and empty to completely wired, from street to 7th Floor, and fully functional from an IT perspective. The cable install at street level, the tie-in at our Coms Room, the wireless network configuration, the building and organizing of the rack, even the ordering and setup of monitors and laptops was seamless and precise. He was also able to source a lot of our equipment at good prices and with prompt delivery.

Parmi was a pleasure to work with from first meeting to final sign-off, and we have decided to hire Hot Spring as our local IT Company going forward. I have no hesitation in recommending Parmi and Hot Spring to other companies, both as an IT provider and as an IT consultant for larger projects.

Thank you,

James Wang
Chief Technology Officer
The Raine Group LLC